Refund policy

Customers are responsible for all return shipping fees.

If your item is defective or arrives damaged, please contact us immediately with photos of the issue.

FINAL SALE ITEMS 
Please be advised that certain items on our website are marked as "Final Sale." This means that these items are non-exchangeable, non-returnable and non-refundable. Final Sale items include, but are not limited to:

• Clearance or discounted items
• Items marked as "Final Sale" on their product pages

 By completing your purchase, you acknowledge and agree to the terms of this return policy. For assistance, please contact us at orlaluxe@gmail.com.

Thank you for shopping with us!